{"id":521,"date":"2025-01-17T07:57:49","date_gmt":"2025-01-17T07:57:49","guid":{"rendered":"https:\/\/www.dimcoffee-roasters.gr\/?page_id=521"},"modified":"2025-04-09T11:25:39","modified_gmt":"2025-04-09T08:25:39","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/www.dimcoffee-roasters.gr\/en\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"

<\/h3>\n\n\n\n

At DIM Roastery<\/strong>, customer satisfaction is our top priority. If you are not satisfied with your purchase, please read the return policy below.<\/p>\n\n\n\n

Right of Return<\/strong><\/h3>\n\n\n\n

You have the right to return a product within 14 calendar days<\/strong> of the delivery date, provided there is a valid reason<\/strong><\/p>\n\n\n\n

For a return to be accepted, the following conditions must be met:<\/strong><\/p>\n\n\n\n

    \n
  • The product must be unused<\/strong> and in its original condition<\/strong>.<\/li>\n\n\n\n
  • The packaging must be undamaged<\/strong> and in its original condition<\/strong>.<\/li>\n\n\n\n
  • Please include the receipt or invoice<\/strong>.<\/li>\n<\/ul>\n\n\n\n

    <\/p>\n\n\n\n

    Returns are not accepted for:<\/strong><\/p>\n\n\n\n

      \n
    • Products that have been opened or partially consumed<\/strong>.<\/li>\n\n\n\n
    • Products returned after the 14-day period has expired<\/strong>.<\/li>\n\n\n\n
    • Special orders (e.g., made-to-order products<\/strong> or custom packaging<\/strong>).<\/li>\n<\/ul>\n\n\n\n

      Returning Defective or Incorrect Products<\/strong><\/h3>\n\n\n\n

      If you have received a defective, damaged, or incorrect product<\/strong>, please notify us within 2 business days<\/strong> of receipt by sending photos and a description of the problem to info@dimcoffee-roasters.gr<\/p>\n\n\n\n

      Once the return is approved, we will send you a replacement<\/strong> or issue a refund<\/strong>. In this case, we will cover the shipping costs<\/strong>.<\/p>\n\n\n\n

      Return Policy<\/strong><\/h3>\n\n\n\n

      Before taking any action, please contact the online store at:<\/strong><\/p>\n\n\n\n

      Email:<\/strong> info@dimcoffee-roasters.gr
      Phone:<\/strong> 6947376095<\/p>\n\n\n\n

      Follow these steps:
      1. Send us a message within 14 days<\/strong> of receipt, describing the reason for the return.
      2. Attach photos of the product, if necessary.
      3. If the return is approved, we will inform you of the shipping process.
      4. After receiving and inspecting the product, we will proceed with a replacement<\/strong> or refund<\/strong>.<\/p>\n\n\n\n

      \ud83d\udccc Return shipping costs are the customer's responsibility<\/strong>, unless the product is incorrect or defective.<\/p>\n\n\n\n

      Refunds<\/strong><\/h3>\n\n\n\n

      Refunds are issued via the original payment method within 10 business days<\/strong> of receiving the product.<\/p>\n\n\n\n

      If you have any questions or need further clarification, please contact us!<\/p>\n\n\n\n

      <\/p>","protected":false},"excerpt":{"rendered":"

      \u03a3\u03c4\u03b7\u03bd DIM Roastery, \u03b7 \u03b9\u03ba\u03b1\u03bd\u03bf\u03c0\u03bf\u03af\u03b7\u03c3\u03b7 \u03c4\u03c9\u03bd \u03c0\u03b5\u03bb\u03b1\u03c4\u03ce\u03bd \u03bc\u03b1\u03c2 \u03b5\u03af\u03bd\u03b1\u03b9 \u03c0\u03c1\u03bf\u03c4\u03b5\u03c1\u03b1\u03b9\u03cc\u03c4\u03b7\u03c4\u03ac \u03bc\u03b1\u03c2. \u0395\u03ac\u03bd \u03b4\u03b5\u03bd \u03b5\u03af\u03c3\u03c4\u03b5 \u03b9\u03ba\u03b1\u03bd\u03bf\u03c0\u03bf\u03b9\u03b7\u03bc\u03ad\u03bd\u03bf\u03b9 \u03bc\u03b5 \u03c4\u03b7\u03bd \u03b1\u03b3\u03bf\u03c1\u03ac \u03c3\u03b1\u03c2, \u03c0\u03b1\u03c1\u03b1\u03ba\u03b1\u03bb\u03bf\u03cd\u03bc\u03b5 \u03b4\u03b9\u03b1\u03b2\u03ac\u03c3\u03c4\u03b5 \u03c4\u03b7\u03bd \u03c0\u03b1\u03c1\u03b1\u03ba\u03ac\u03c4\u03c9 \u03c0\u03bf\u03bb\u03b9\u03c4\u03b9\u03ba\u03ae \u03b5\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ce\u03bd. \u0394\u03b9\u03ba\u03b1\u03af\u03c9\u03bc\u03b1 \u0395\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ae\u03c2 \u0388\u03c7\u03b5\u03c4\u03b5 \u03c4\u03bf \u03b4\u03b9\u03ba\u03b1\u03af\u03c9\u03bc\u03b1 \u03bd\u03b1 \u03b5\u03c0\u03b9\u03c3\u03c4\u03c1\u03ad\u03c8\u03b5\u03c4\u03b5 \u03ad\u03bd\u03b1 \u03c0\u03c1\u03bf\u03ca\u03cc\u03bd \u03b5\u03bd\u03c4\u03cc\u03c2 14 \u03b7\u03bc\u03b5\u03c1\u03bf\u03bb\u03bf\u03b3\u03b9\u03b1\u03ba\u03ce\u03bd \u03b7\u03bc\u03b5\u03c1\u03ce\u03bd \u03b1\u03c0\u03cc \u03c4\u03b7\u03bd…<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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\u03c0\u03c1\u03bf\u03c4\u03b5\u03c1\u03b1\u03b9\u03cc\u03c4\u03b7\u03c4\u03ac \u03bc\u03b1\u03c2. \u0395\u03ac\u03bd \u03b4\u03b5\u03bd \u03b5\u03af\u03c3\u03c4\u03b5 \u03b9\u03ba\u03b1\u03bd\u03bf\u03c0\u03bf\u03b9\u03b7\u03bc\u03ad\u03bd\u03bf\u03b9 \u03bc\u03b5 \u03c4\u03b7\u03bd \u03b1\u03b3\u03bf\u03c1\u03ac \u03c3\u03b1\u03c2, \u03c0\u03b1\u03c1\u03b1\u03ba\u03b1\u03bb\u03bf\u03cd\u03bc\u03b5 \u03b4\u03b9\u03b1\u03b2\u03ac\u03c3\u03c4\u03b5 \u03c4\u03b7\u03bd \u03c0\u03b1\u03c1\u03b1\u03ba\u03ac\u03c4\u03c9 \u03c0\u03bf\u03bb\u03b9\u03c4\u03b9\u03ba\u03ae \u03b5\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ce\u03bd. \u0394\u03b9\u03ba\u03b1\u03af\u03c9\u03bc\u03b1 \u0395\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ae\u03c2 \u0388\u03c7\u03b5\u03c4\u03b5 \u03c4\u03bf \u03b4\u03b9\u03ba\u03b1\u03af\u03c9\u03bc\u03b1 \u03bd\u03b1 \u03b5\u03c0\u03b9\u03c3\u03c4\u03c1\u03ad\u03c8\u03b5\u03c4\u03b5 \u03ad\u03bd\u03b1 \u03c0\u03c1\u03bf\u03ca\u03cc\u03bd \u03b5\u03bd\u03c4\u03cc\u03c2 14 \u03b7\u03bc\u03b5\u03c1\u03bf\u03bb\u03bf\u03b3\u03b9\u03b1\u03ba\u03ce\u03bd \u03b7\u03bc\u03b5\u03c1\u03ce\u03bd \u03b1\u03c0\u03cc \u03c4\u03b7\u03bd...","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.dimcoffee-roasters.gr\/en\/wp-json\/wp\/v2\/pages\/521","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dimcoffee-roasters.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.dimcoffee-roasters.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.dimcoffee-roasters.gr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dimcoffee-roasters.gr\/en\/wp-json\/wp\/v2\/comments?post=521"}],"version-history":[{"count":4,"href":"https:\/\/www.dimcoffee-roasters.gr\/en\/wp-json\/wp\/v2\/pages\/521\/revisions"}],"predecessor-version":[{"id":785,"href":"https:\/\/www.dimcoffee-roasters.gr\/en\/wp-json\/wp\/v2\/pages\/521\/revisions\/785"}],"wp:attachment":[{"href":"https:\/\/www.dimcoffee-roasters.gr\/en\/wp-json\/wp\/v2\/media?parent=521"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}